Taxi Etiquette 101: How to Ride Like a Pro with Abraxi Taxi
Posted on [Your Date] by Abraxi Taxi
At Abraxi Taxi, we love our riders — really, we do. But over the years, we’ve learned that a few ground rules go a long way in keeping everyone happy, safe, and moving on time. Whether you’re a first-time visitor or a longtime local, here are a few tips to help make your ride smooth and stress-free.
1. If You Set Up a Time Call, Be Ready
Booked a scheduled pickup? Awesome. Now please be ready when the cab arrives. Drivers may call to confirm details or let you know about a delay — so answer your phone. If you don’t pick up, it causes unnecessary stress, and yes, your driver might cancel the trip. Remember, they’re independent contractors and that’s their choice.
2. No Smoking — Vapes Included
We’re serious about keeping our vehicles fresh. That means no smoking and no vaping unless the driver gives you the OK. And if you’re bringing a pet, please tell us in advance. Not all vehicles are equipped for furry friends — or iguanas. (Yes, it’s happened.)
Also: we’re not a bike rack. We can’t transport bicycles, sorry.
3. Food, Drinks, and Cleanliness
Think of our cab like your grandma’s nice car — no eating, no drinking, and absolutely no leaving behind trash. Clean cars mean no bugs and no bad smells for the next rider (or you on the way back).
4. Calling Every 3 Minutes Doesn’t Make the Cab Arrive Faster
We get it — you’re excited (or late). But calling every few minutes to ask “Where’s my cab?” won’t make it appear any faster. If we give you an estimated arrival time, add a few extra minutes before panicking. We deal with traffic, tourists, and the occasional horse-drawn carriage traffic jam. Be patient, we’re on our way.
5. Yes, You Have to Pay
Hard truth: this isn’t a free service. We accept cash or credit cards — with a $10 minimum for card payments. Need a quote in advance? Just ask! We’ll give you a price from Point A to Point B. Additional stops and round trips cost more — pretty simple.
Once a price is set, we expect full payment. If another company is a buck cheaper, no problem — you can wait for them. Just don’t yell at our dispatcher for being honest about our pricing.
6. Our Prices Are Flat and Fair
We use a flat-rate or zone-based pricing model, and it doesn’t change by the hour or the mood. No surge pricing — ever. What you paid on the way into downtown is what you’ll pay on the way back. (We do add $2 for each extra passenger — sorry, that’s the law of space and wear-and-tear.)
7. “Home” Is Not an Address
When the dispatcher asks, “Where are you going?” please don’t say “Home.” They don’t live with you and can’t read your mind. Give a real address — it helps us actually get you where you need to be.
And if you’re walking while waiting for your ride: please don’t. Find a spot and stay put. Walking won’t make the fare cheaper, and it definitely won’t help us find you faster.
8. Yes, We’re Licensed — No, We’re Not Uber
Abraxi Taxi follows all the regulations of the City of Saint Augustine. We have the correct medallions, the required commercial insurance, and some of the newest, lowest-mileage vehicles in the local fleet. Our drivers are background-checked and trained to be polite, punctual, and professional.
Which brings us to…
9. The Top Two Things That Will Get You Banned for Life
#1: Asking “Are you Uber?”
No. We’re not Uber. We never were, and we never will be. If you ask this question, expect a click — followed by a permanent block.
#2: Puking in the cab.
You’d be surprised how many people make it into the car only to lose their lunch. Please don’t be one of them.
In Conclusion: Let’s Keep It Classy
We love this city, and we take pride in helping people get around safely and comfortably. All we ask is that you treat our cabs and drivers with a little respect, and we’ll return the favor with clean cars, honest pricing, and dependable service.
Thanks for riding with Abraxi Taxi — Saint Augustine’s local, loyal cab crew.
